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Exchanges of stock merchandise are only valid for the first 7 days of your purchase, shipping cost excluded. Any stock merchandise returned within 7 days is subject to a restocking fee of 25%. Any stock merchandise returned within one month is subject to a restocking fee of 50%. All returns require a“return authorization form”. To obtain a return authorization form, go to www. agascustomerservice.com and request the return. All returns will be refused unless a“Return Authorization Form”is issued. The authorization is valid for 10 business days and will only be issued once. Returns will not be accepted after 30 days from date of invoice and no adjustments of any kind will be made after 180 days from date of invoice. SAMPLES AGAS Mfg. Inc. will provide samples at a customer’s request. Free samples are available but may not match exact customer specifications. Stock items, pre-production samples or items produced to match specification will incur a cost. Cost will vary per item, please contact a sales rep for more information. Shipping and handling is charged for samples and samples will ship ground unless otherwise requested. At customer request, AGAS Mfg. Inc. can ship under customers UPS account number and will ship ground by default. AGAS Mfg. Inc. is not responsible for charges, fees or losses incurred when shipping under third party account numbers. SHIPPING All costs of freight, transportation, or mailing, unless prepaid, and all demurrage charges shall be paid by Buyer. Buyer shall also pay for all increased freight rates whether prepayment for freight rates has been made or not. Likewise, if freight charges have been prepaid and the actual freight charges are less than quoted, buyer forfeits the difference. AGAS Mfg. Inc. will make all reasonable efforts to use a third party shipper or account number but does not guarantee its use. If AGAS Mfg. Inc. is not able to use your account number for shipping, the buyer will be reasonable for any and all shipping and handling charges. AGAS Mfg. Inc. is not responsible for any difference in calculated freight charges versus actual freight charges. All prices and specifications are subject to change without notice. Any changes to delivery locations after shipping, may incur additional fees which will be added to Buyer’s invoice. Delivery of the goods by AGAS Mfg. Inc. to the carrier at the point of origin shall constitute delivery of the goods to Buyer and thereafter the shipment of the goods shall be at Buyer’s risk. All claims and allowances for damage to the merchandise incurred in transit must be filed against and presented to the carrier by Buyer. Goods sent by mail are uninsured unless specifically requested by the Buyer and paid for at cost to the Buyer. All Shipping dates are subject to change. AGAS Mfg. Inc. does not take any responsibility for discrepancies in information and is not liable for any costs related to changes in ship date. Any order with a specific in hand date will be shipped by whichever means necessary to meet that date at the Buyer’s expense. AGAS Mfg. Inc. ships via UPS for most shipments. Shipments can also be shipped via DHL, FedEx, private courier, truck or air freight. Shipping rates are dependent on weight, location and time constraints. Shipping costs are calculated on day of shipping. AGAS Mfg. Inc. reserves the right to ship in the best way possible, and does not guarantee that all shipping options are available on all orders. It is AGAS Mfg. Inc. policy not to ship an order under customer’s account numbers, unless specific approval has been granted by the AGAS Mfg. Inc. management. AGAS Mfg. Inc. does not take any responsibility or liability for delays in shipping, charges, damages, loses or delays when shipping under third party account number. T E R M S & C O N D I T I O N S